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※ This position opening has been closed If you have any inquiry, please contact the consultant directly for more information. |
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| :: IT Specialist :: | |
| Company Introduction | 미국계 유명 소비재기업 |
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| Job Description | -Be familiar with IT applications and systems to assist in the troubleshooting of reported errors and/or problems and coordinate timely resolution through other departments. -Coordinate the analysis/troubleshooting of system/application issues to determine/report root cause and encourage future prevention. -Document issues and complaints and pass business requirements and enhancement requests related to IT systems and/or applications on to technical business analysts. -Comply with all adopted processes, methodologies, standards, and deliverables associated with software development lifecycle (SDLC). -Act as a support liaison between the Business Analyst team and market shareholders to communicate upcoming priorities and releasing of bug defects. -Software testing and validation of bug defects and work closely with the IT Production Support Manager to ensure that issues are being addressed for future software enhancement releases. -Configure and maintain general hardware like Desktop PC, Laptops (Windows and Mac) and Thin Clients, Cisco IP Phone and accessories, Audio/Visual equipment, and physical access cards and systems. -Work in a team with other IT Specialist in Production Support and Infrastructure support to service to ensure efficient functioning of the technology organization in Korea and other offices. -Maintain Support Tickets in IT Ticketing system. -Work under minimal supervision to meet deadlines. |
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| Job Requirement | -Bachelor’s degree, or appropriate certification, and or equivalent experience. -More than 7+ years’ experience in Retail, FMCG Industry prefered -Committed to complying with all applicable SDLC policies, processes, procedures, methodologies, lifecycles, etc. in contributing to all project deliverables and “zero defect” standards. -Ability to work in a fast pace, high energy environment with the ability to adapt to change. -Excellent technical knowledge of PC and desktop hardware and software; including internal PC components. -Extensive hands-on experience in a desktop support environment A MUST -Hands-on hardware and software troubleshooting experience. -Knowledge of current network protocols, operating systems, and standards. |
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| Location | 서울|서울 | Degree Level | 전문대졸이상 |
| Career Level | [과장급] | ||
| No. of Recruitment | 1 | ||
| Salary | 협의 | ||
| Required Document | 국영문상세이력서 | ||
| Others | - 원서 마감후 1차(서류) 합격자에 한하여 개별연락 - 제출된 서류는 일체 반환하지 않습니다. - 해외여행에 결격 사유가 없는 자 - 이력서에 연락처, 희망연봉 게재 |
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| Contact/Inquiry | 방현옥 / 상무이사 02-6281- 5088 bho@nterway.com |
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