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※ This position opening has been closed If you have any inquiry, please contact the consultant directly for more information. |
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| :: eCommerce Operations Manager :: | |
| Company Introduction | 이태리 유명 명품 회사 |
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| Job Description | - Develop key business initiatives and strategies based on analyzing business opportunity - Build and develop projects to drive innovation across client journey - Lead and manage site innovation & service improvement with close cross functional collaboration from Digital Marketing, Sales planning, Merchandising and Client Service. - Manage the development, testing and implementation of new technologies and third party applications into the eCommerce systems architecture - Integrate and leverage global assets into regional requirements by partnering with global stakeholders to enhance the site. - Provide reporting and business insight based on site user behavior via analytics - Provide recommendations for future site and conversion funnel enhancements, blueprint ideal consumer journey and execute the strategy on site. - Oversee site performance and ensure improvements to KPI’s - Lead the execution of Omnichannel projects: liaison with cross-functional teams including Store Ops, Digital Merchandise Planning / Inventory, Finance, IT and others to ensure new solutions are developed and deployed successfully - Drive continuous improvement for Fulfillment by monitoring NPS output from our consumers and influence our stakeholders based on client insights - Manage logistic work efficiency, stock capacity and courier service quality by communication with e-WH - Manage service quality improvement of Concession stores. - Manage employee e-store - Continue to optimize interface architecture between local, global and third party systems in order to streamline workflow |
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| Job Requirement | - Min 8 years of working experience in eCommerce organization. Preferred eCom operation work experience in Fashion industry - Thoroughly developed analytical skills and ability to negotiate with partners. - Fluent English and Korean skill in both written and verbal and the ability to effectively communicate and positively influence both internal and external stakeholders. - Computer proficient and internet savvy: fast to learn programs and web tools. - Proven experience with software programs including Microsoft Word, Excel, PowerPoint, etc. - Intermediary experience with major analytics platforms(i.e. GA) preferred - Experience with CMS and OMS systems, a fundamental understanding of interface files and systems architecture commonly used in eCommerce operations - A clear understanding of business levers which impact eCommerce commercial success, CR%, traffic, average order value, etc. and how to positively impact each of these in the KR eCom ecosystem - Strong interpersonal skills with an ability to work independently. - Ability to prioritize and multi-task with a strong attention to detail and process. - Proactive, energetic and positive attitude - The candidate must be self-directed and able to work in a highly flexible and informally structured environment. Exemplary multi-tasking and time management skills are a necessity. - A clear understanding of best in class consumer/visitor experience in the modern digital world, a continually evolving perspective on the optimal consumer journey. - A sound understanding of current and emerging eCommerce technologies and their on-site application - Bachelor’s degree or equivalent |
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| Location | 서울 | Degree Level | 대졸이상 |
| Career Level | [차장급][과장급] | ||
| No. of Recruitment | 1 | ||
| Salary | 협의 | ||
| Required Document | 영문이력서 | ||
| Others | - 원서 마감후 1차(서류) 합격자에 한하여 개별연락 - 제출된 서류는 일체 반환하지 않습니다. - 해외여행에 결격 사유가 없는 자 - 이력서에 연락처, 희망연봉 게재 |
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| Contact/Inquiry | 이성숙 / 전무이사 02-6281- 5025 alysha@nterway.com |
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