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※ This position opening has been closed If you have any inquiry, please contact the consultant directly for more information. |
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| :: CRM Senior Specialist (과장급) :: | |
| Company Introduction | 이태리 유명 명품 브랜드 한국 지사 |
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| Job Description | [CRM implementation] Coordinate the implementation and training of the CRM on the entire network of stores (boutiques and outlets) according to the HQ guidelines. [Clienteling Activities Coordination] Design and coordinate clienteling activities on the Korean market in accordance with HQ policies and guidelines. [Customer Base Analysis] Monthly analysis of the Korean customer base and of the main KPIs in order to identify business potential. Creation of specific reports for HQ and for the local market [Lead Generation Activities] Identification and management of lead generation activities with the aim of increasing the customer base and the quality of the data collected. [Support for omnichannel activities] Support for all omnichannel activities (retail, outlet, online) with the aim of personalizing the relationship with the end customer more and more. |
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| Job Requirement | • Degree in Engineering / Economics • Fluent English (written and oral) • Knowledge of CRM platforms (preferably Salesforce Service Cloud) • Knowledge of CRM & Clienteling activities • Knowledge of the fashion luxury world • Digital Mindset • Benchmarking activities • Analytical skills * 40세 이하 * 남여 불문 * 인더스트리 상관없으며, 클라이언텔링, CRM, KPI 관리해야 하는 포지션 |
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| Location | 서울 | Degree Level | 대졸이상 |
| Career Level | [과장급] | ||
| No. of Recruitment | 1 | ||
| Salary | 업계최고대우 | ||
| Required Document | 이력서, 경력기술서, 자기소개서 | ||
| Others | - 원서 마감후 1차(서류) 합격자에 한하여 개별연락 - 제출된 서류는 일체 반환하지 않습니다. - 해외여행에 결격 사유가 없는 자 - 이력서에 연락처, 희망연봉 게재 |
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| Contact/Inquiry | 이승재 / 상무이사 02-6281- 5087 jacop@nterway.com |
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