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※ This position opening has been closed If you have any inquiry, please contact the consultant directly for more information. |
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| :: Retail excellence training manager :: | |
| Company Introduction | 이태리 명품 회사 |
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| Job Description | • Local referent for Retail Excellence and key partner of Store Managers • Identifies training needs and can follow-up with proposals intended to develop retail staff’s competences • Ensures all staff is properly and timely trained on the topics defined by the Corporate (implementation/delivery) • Provides effective contribution to customizing corporate trainings in light of local requirements • Ensures expected retail standards are implemented and maintained, sharing vision and goals with the Retail Manager • Delivers training himself/herself and supports other internal trainers in terms of methodology and training purpose • Monitors Retail Staff’s competences through the analysis of Mystery Shopping reports and works out training proposals accordingly • Follows-up on training initiatives in order to guarantee top level customers service and proper management, directly providing coaching on the job, when needed • Supports the local Visual and Product staff in the implementation of all the product training programs and verifies that the roll-out schedule is respected • Designs focused orientation plans addressed to new hires • Guarantees all staff on board shares the adequate level of brand awareness through corporate induction • Takes care of the entire process of training organization • Keeps contacts with local referents of training suppliers • Manages the training budget |
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| Job Requirement | • In store expertise and client management practice are requested • Specific training skills in terms of techniques, contents design, organization, and roll-out: previous experience as a trainer is required: needs analysis/design/delivery • Minimum 10 years of experience in the same role/ people development managerial level • Passion and high motivation for the Luxury environment and for Brand and products • Good understanding of the retail business, of the client profile and of his expectations • Background in luxury retail is a plus • Aware of the dynamics and strategies as well as the daily routine on the shop floor (which turns out into a good mix of managerial vision and down-to-earth approach) • Strongly motivated and initiative oriented • Sincere interest in people development • Excellent interpersonal relationship skills • Passionate and energetic, communicates self- confidence and reliability • Well-organized and confident in managing budget tools, database and figures. • English fluency • Good computer skills (MS Office) |
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| Location | 서울 | Degree Level | 대졸이상 |
| Career Level | [차장급][과장급] | ||
| No. of Recruitment | 1 | ||
| Salary | 협의 | ||
| Required Document | 이력서 및 경력기술서 | ||
| Others | - 원서 마감후 1차(서류) 합격자에 한하여 개별연락 - 제출된 서류는 일체 반환하지 않습니다. - 해외여행에 결격 사유가 없는 자 - 이력서에 연락처, 희망연봉 게재 |
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| Contact/Inquiry | 이성숙 / 전무이사 02-6281- 5025 alysha@nterway.com |
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