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※ This position opening has been closed If you have any inquiry, please contact the consultant directly for more information. |
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| :: Client Relations Manager :: | |
| Company Introduction | 이태리 유명 명품 회사 |
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| Job Description | - In line with the brand and company’s strategy and reflecting the local ambition, s/he works together with Retail and directly with the Stores to develop, retain and upgrade, mainly, existing clients. - S/he understands the strategy and translates it into effective day-to-day operational actions that can be efficiently embraced and put into action by the Client Advisors in Stores. - S/he is responsible for developing and deploying engagement communications with Stores, such as morning briefs and newsletters; and for Clients, through specific call-to-action messages that can be delivered in form of phone calls, mails and/or selling scripts, etc. for clienteling engagement. - In conjunction with CRM and Campaign Management teams, s/he digests key consumer insights to empower Client Advisors and fuel Clienteling actions in, and by stores. - Contextualizes global directions into sound local operational actions. - S/he helps navigate Stores with client OTOs, coaching Store Staff and supporting them to achieve specific target KPIs. - Works in synch with Retail, to align on activities and goals, works closely with MD, delivering the voice of the client to enhance buying. |
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| Job Requirement | - High communications skills, both written and verbal forms - Base digital literacy and CRM knowhow - Experience in customer-related or hospitality-related businesses or functions - Ability to engage people with confidence, and to manage diverse relations - Agile and self-started, international and open-minded - Has a taste for fashion, luxury, Highly interested in “people” |
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| Location | 서울 | Degree Level | 대졸이상 |
| Career Level | [부장급][차장급] | ||
| No. of Recruitment | 1 | ||
| Salary | 협의 | ||
| Required Document | 이력서 및 경력기술서 | ||
| Others | - 원서 마감후 1차(서류) 합격자에 한하여 개별연락 - 제출된 서류는 일체 반환하지 않습니다. - 해외여행에 결격 사유가 없는 자 - 이력서에 연락처, 희망연봉 게재 |
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| Contact/Inquiry | 이성숙 / 전무이사 02-6281- 5025 alysha@nterway.com |
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