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※ This position opening has been closed If you have any inquiry, please contact the consultant directly for more information. |
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| :: E-Business Manager :: | |
| Company Introduction | 글로벌 명품 유통사 |
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| Job Description | 1) E-Commerce: • Fully responsible for E-Commerce sales targets as well as online shop P&L • Manage all online activity Decision-making for the website, develop and implement E-Commerce strategy in order to improve website performance • Develop 2-3 year local strategic business plan for E-Business (strategies to build site visibility, increase sales, basket size) • Build E-Commerce product assortment planning and campaign calendar, so as to reach sales target and ensure full alignment with E-Commerce central teams • Ensure the stable E-Commerce functionalities on website in all the operational processes • Ensure that all local requirements meet Maison standard in terms of user experience, packaging, logistics services, etc. 2) Oversee CRC team including Client Relations Center (CRC) activities: • Manage and guide Client Relations Center Ambassadors with CRC Manager to make sure the quality of client services are in line with Maison expectation. • Monitor monthly and/or weekly sales performance reports including KPIs such as traffic, conversion rate, average basket, return rate and set relevant action plans to improve CRC performance, etc. 3) Intelligence - Keep abreast of local digital environment: • Keep an eye on industry trends and competitor activities and recommend actions to ensure we build and maintain a leadership position in E-Commerce • Ensure brand consistency on local retailer website • Market Intelligence regarding digital |
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| Job Requirement | • At least 10 years of experience in a similar role • Bachelor's degree in business, E-Commerce, E-Marketing or related field required • Experience developing and overseeing E-Commerce strategies • Experience in traffic analysis and reporting tools (Google Analytics) • Strong business process understanding (client information management, order processing, client support, etc.) • Knowledgeable of E-Commerce trends, competitive landscape and digital client experience • Strong strategic analysis and strategy development skills • Solid understanding of the local consumer behavior and digital landscape • Background in Call Center / Contact Center / Client Relations Center is a plus • Fast-learner, rigorous, organized, dynamic, proactive and team player. • Excellent communication skills in Korean and English • Must possess the ability to work in a dynamic, service oriented, matrix corporate environment • Must engender a positive “can do” attitude in others |
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| Location | 서울 | Degree Level | 대졸이상 |
| Career Level | [부장급][차장급] | ||
| No. of Recruitment | 1 | ||
| Salary | 협의 | ||
| Required Document | 이력서 및 경력기술서(영문) | ||
| Others | - 원서 마감후 1차(서류) 합격자에 한하여 개별연락 - 제출된 서류는 일체 반환하지 않습니다. - 해외여행에 결격 사유가 없는 자 - 이력서에 연락처, 희망연봉 게재 |
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| Contact/Inquiry | 이성숙 / 전무이사 02-6281- 5025 alysha@nterway.com |
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