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※ This position opening has been closed If you have any inquiry, please contact the consultant directly for more information. |
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| :: E-Business Project Manager :: | |
| Company Introduction | 글로벌 명품 유통사 |
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| Job Description | 1) E-Commerce Part : • Collaborate with relevant teams to understand objective, define the project vision and roadmap to implement the projects and systems in Korean market • Take accountability and responsible for the delivery of project implementation • Ensure the stable E-Commerce functionalities on website and relevant systems in all the operational processes • Push local improvements to HQ (website improvements, SEO requests…), and write Business cases when needed for Maison prioritization • During project phase, act as key user for website and operational testing • Support roll out of new omnichannel projects from HQ or local initiatives • Partner with teams (IT, group/HQ e-commerce, Communication, MKT) in order to collaborate on actions contributing to e-business development • Be the key contact with APAC Region and also functionally reporting to HQ ECommerce teams 2) Client Relations Centre Part : • New system and projects implementation to enhance the performance of CRC as a main point of contact of the project leader for Client Relations Centre team • Implementation of new client contact channel and continuous development of each channel to upgrade the system or adapt new functions (Live Chat, Kakaotalk etc.) • Prepare and keep up-to-date the guideline of new system and functions for CRC ambassadors |
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| Job Requirement | • Minimum 5 years of relevant experience in e-Commerce /e-Commerce Project Management/ Client Relations Centre (Experience in Salesforce and SAP a plus) • Excellent communication skills in English • Strong understanding of online and offline customer journey • Demonstrate project management skills and delivery projects on time • Ability to drive and lead projects, multitask and priorities • Fast-learner, rigorous, organized, dynamic, proactive and team player • Strong organisational, coordination skills and attention to detail • Must possess the ability to work in a dynamic, service oriented, matrix corporate environment • Must engender a positive “can do” attitude in others (be a lateral leader) • Knowledgeable of E-Commerce trends, competitive landscape and digital client experience |
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| Location | 서울 | Degree Level | 대졸이상 |
| Career Level | [과장급] | ||
| No. of Recruitment | 1 | ||
| Salary | 협의 | ||
| Required Document | 이력서 및 경력기술서(영문) | ||
| Others | - 원서 마감후 1차(서류) 합격자에 한하여 개별연락 - 제출된 서류는 일체 반환하지 않습니다. - 해외여행에 결격 사유가 없는 자 - 이력서에 연락처, 희망연봉 게재 |
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| Contact/Inquiry | 이성숙 / 전무이사 02-6281- 5025 alysha@nterway.com |
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