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※ This position opening has been closed If you have any inquiry, please contact the consultant directly for more information. |
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| :: Sr. Retail Trainer :: | |
| Company Introduction | 외국계 수입 화장품 전문기업 |
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| Job Description | Training Design & Execution • Ensure consistent on-boarding for new joiners in accordance with Consultant Development Course, giving feedback on progress and communicating this to the Retail Business Manager and Training Manager. • In line with training facilitation; coordinate all workshop administration and preparation, and ensure all pre / post workshop activities are completed by attendees. • Collaborate with Retail Training Manager to design individual coaching and development plans to address skill and/or performance gaps of Retail Consultants Training Assessment & Performance Management • Review the retail performance with objectivity and visit spaces regularly to drive performance. • Monitor the performance of new products throughout the launch period, and periodically throughout the first 12 months. Share customer anecdotes, successes and offer further education on new product across the network. • Facilitate positive change through consistent coaching and feedback on selling for ongoing growth and success. Customer Experience, Brand Management & Culture • Observe, support the right behaviours and act as a role-model of Consultants to prioritize our customer and our commercial results in retail spaces. • Lead by example in all aspects of the ideal, including exceptional customer service, demonstration techniques, and personal presentation and grooming. Communication & Administration • Ensure SMs, RBMs and other relevant stakeholders have visibility on training activities, including but not limited to progress, required actions, and recommendations. • Respond quickly and efficiently; remain pragmatic and constructive through times of change. |
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| Job Requirement | • At least 8 years of training experience in retail industry (cosmetic or fashion brands) • Good understand of retail business both long-term strategy and daily operations on the sales floor • Able to enhance the retail performance and customer experience via field coaching • Previous store manager experience, managing and developing high-performing teams is strongly preferred • Hands-on, practical problem solving and process improvement skills • Able to promote change and creative improvement, adapting new approaches to learning and training • Strong written and verbal communication skills and Excellence interpersonal relationship skills • English Fluency |
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| Location | 서울 | Degree Level | 대졸이상 |
| Career Level | [차장급][과장급] | ||
| No. of Recruitment | 1 | ||
| Salary | 협의 | ||
| Required Document | 영문이력서 | ||
| Others | - 원서 마감후 1차(서류) 합격자에 한하여 개별연락 - 제출된 서류는 일체 반환하지 않습니다. - 해외여행에 결격 사유가 없는 자 - 이력서에 연락처, 희망연봉 게재 |
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| Contact/Inquiry | 이성숙 / 전무이사 02-6281- 5025 alysha@nterway.com |
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