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※ This position opening has been closed If you have any inquiry, please contact the consultant directly for more information. |
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| :: IT Specialist :: | |
| Company Introduction | 해외 럭셔리 브랜드사 |
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| Job Description | o Responsible for supporting all users’ workstations, in terms of hardware and applications, as level 1 & 2 support o Responsible of maintaining the overall IT infrastructure of the location, including the conference rooms equipment and the network equipment (IT closet, WiFi…) o Onsite support for the Call center software and the CTI (Computer Telephony Integration) component o Strong Collaboration with the IS&T team, located in the country & HQ o Work closely and regularly train the 3rd party Service desk team in charge of the level 0 & 1 support of all users o Create knowledge-base & document repository when needed o In close collaboration with the IT Manager, participate to the project’s roadmap at the IT corporate level: o Assets management of all hardware for corporate & stores o Assistance with all IT projects locally or in collaboration with our central team in Paris. |
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| Job Requirement | Skills and Competencies: - Strong proactive communications skills, entrepreneurial approach, and ability to function in a fast-paced environment - Coordination ability; managing communication, timelines, defining objectives, and delivering in a timely manner. - Organized and detail-oriented, with a strong ability to manage multiple tasks simultaneously with un-prompted follow through - Strong analysis, troubleshooting and problem-solving skills Requirements: - Over 5-years or more of experience in IT on a similar position - Bachelor’s Degree in computer science or equivalent - Hands-on experience with troubleshooting and repairing complex IT issues - Previous experience in a call center environment will be a plus - Previous experience in help desk support will be a plus - Proficiency in IT workplace support with devices such as desktop, laptop, monitor, mouse, keyboard, printer and etc. - Proficiency in digital workplace including Windows, Microsoft Office 365 including Teams and OneDrive, Chrome, IE, Zoom - Expertise configuring and managing Apple iOS - Expertise in Microsoft Active Directory and managing Group Policy - Proficiency Windows 10; Server 2016 and 2019 - Exposure on TCP/IP protocols and LAN/WAN configuration - Fluent in English speaking preferred and written communication with regional/global team is required |
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| Location | 서울 | Degree Level | 대졸이상 |
| Career Level | [과장급][대리급] | ||
| No. of Recruitment | 1 | ||
| Salary | 협의 | ||
| Required Document | 영문이력서 | ||
| Others | - 원서 마감후 1차(서류) 합격자에 한하여 개별연락 - 제출된 서류는 일체 반환하지 않습니다. - 해외여행에 결격 사유가 없는 자 - 이력서에 연락처, 희망연봉 게재 |
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| Contact/Inquiry | 박지수 / 컨설턴트 02-6281- 5059 suepark@nterway.com |
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