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※ This position opening has been closed If you have any inquiry, please contact the consultant directly for more information. |
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| :: Customer Service Manager :: | |
| Company Introduction | 프리미엄 조명 브랜드 |
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| Job Description | - Handling dealer enquiries and daily support for dealers regarding products, pricing, delivery times etc. - Handling the order process for Korea in SAP -> processing sales orders of customers and purchase orders to HQ; - Supporting customers regarding online partner portal with the aim to achieve > 70% of orders being placed online by end of 2022 - Handling EXW shipments from HQ to Korea dealers, including all related shipping documentation, - Monitoring outstanding orders and addressing critical lead times with HQ - Quotations in SAP for the sales team and customers - Claims / return / replacement handling for customers - Data administration (SAP, Salesforce) |
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| Job Requirement | • Bachelor’s degree • 5+ years’ experience in customer service in BtC or BtB environment (selling physical products incl. logistics (import/export) from overseas to Korea • Experience with SAP (desirable) • Good communication skills, service oriented, being able to multi-task • Able to work independently and organize and prioritize tasks efficiently • Good English skills (written and spoken) |
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| Location | 서울 | Degree Level | 대졸이상 |
| Career Level | [과장급][대리급] | ||
| No. of Recruitment | 1 | ||
| Salary | 협의 | ||
| Required Document | 영문이력서 | ||
| Others | - 원서 마감후 1차(서류) 합격자에 한하여 개별연락 - 제출된 서류는 일체 반환하지 않습니다. - 해외여행에 결격 사유가 없는 자 - 이력서에 연락처, 희망연봉 게재 |
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| Contact/Inquiry | 박지수 / 컨설턴트 02-6281- 5059 suepark@nterway.com |
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