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※ This position opening has been closed If you have any inquiry, please contact the consultant directly for more information. |
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| :: Sr. CRM Executive :: | |
| Company Introduction | 외국계 High-End 주얼리 명품 회사 |
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| Job Description | 1) Client management • Initiate, plan and implement CRM activities based on client data analysis • Monitor client recruitment and loyalty programs to enhance client relationship • Drive client journeys across the channel (Digital, Email, SMS) •Prepare and consolidate various reports, monthly budget report, event report, etc. 2) Event management • Propose, organize and execute client events • Work closely with store teams to ensure proper maintenance of client database and smooth operation of CRM activities • Support projects and ad hoc duties as assigned • Explore the partnership opportunity for recruiting new clients, such as dept. store’s VIP division, luxury hotels, private clubs etc. 3) CRM Giftings • Manage the CRM gifting plan and gift inventory • Explore and suggest gift categories to build strong client’s loyalty and maximize ROI • Manage gift budget • Work with sales professionals/ retail team for gifting, special occasions, etc. to drive sales and client’s retention and engagement 4) Administration • CRM related materials translation • Research and report on competitors’ activities • Work closely with relevant teams to ensure strategies and actions are implemented according to Brand guidelines (Stores & IT team) |
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| Job Requirement | - Bachelor’s Degree - 7+ years’ CRM experiences in retail industry (Luxury industry is preferred) - Creative and Pro-active individual with strategic planning skills - Good interpersonal skills, team player, self-motivated - Command of strong English reading and writing skills - Proficient OA skill - Strong data mining and analytical skills - Solid knowledge of CRM management and business - Strong client oriented and people focus |
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| Location | 서울 | Degree Level | 대졸이상 |
| Career Level | [과장급] | ||
| No. of Recruitment | 1 | ||
| Salary | 협의 | ||
| Required Document | 이력서 및 경력 기술서(영문) | ||
| Others | - 원서 마감후 1차(서류) 합격자에 한하여 개별연락 - 제출된 서류는 일체 반환하지 않습니다. - 해외여행에 결격 사유가 없는 자 - 이력서에 연락처, 희망연봉 게재 |
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| Contact/Inquiry | 이성숙 / 전무이사 02-6281- 5025 alysha@nterway.com |
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