※ This position opening has been closed If you have any inquiry, please contact the consultant directly for more information. |
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:: Director– Client Relations :: | |
Company Introduction | 외국계 High-End 주얼리 명품 회사 |
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Job Description | Grow and develop the High End Clients portfolio and sales • Set the Sales Strategy for High End Business and achieve sales & profitability targets with store teams • Initiate HJ events through the cooperation with relevant functions ( Marketing, MD, CRM and Stores) • Maximize high ticket sales opportunities through personalized client outreach and events participation • Strengthen and cultivate relationships with new High End clients to meet own individual (High Jewelry) sales plan • Consistently and accurately capture relevant clients’ information for outreach and loyalty building • Work with CRM and other teams to curate unique programs for High End clients and upgrade lower Tiers Customer Development and Prospecting • Prospect right networks to cultivate new high jewelry clients • Understand and deepen relationships with assigned portfolio client list • Host and entertain clients to foster stronger relationships and build deeper loyalty for our brand • Develop a strong knowledge of store High Jewelry/UHNW Business and trends of the luxury market Talent Management & Development ( HJ Selling capabilities) • Provide technical knowledge and build expertise in store and at events to elevate clients experience. • Continuous develop ideas, incentives and recognition tools to motivate HEBD team • Provide support to resolve customer complaints and special situations as they arise • Foster teamwork, train and motivate staff to achieve country’s High End clients target |
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Job Requirement | - University Graduate or more - Over 10 years in sales including 3-5 years of sales management experience within a retailer (Luxury retailer experience is preferred) focusing on High End Client - Demonstrate high sense of luxury lifestyle - Previous experience in High End Clients Relations/facing roles - Proficient English skills - Driven, energetic and independent - Strong negotiation skills with excellent verbal and written communication and interpersonal skills Preferred - Experience for setting up new team with KPIs - Working experience in global luxury organization - Jewelry & Watch industry experience - Solid knowledge base on gemstone, jewelry and timepieces – GIA Certification is a plus |
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Location | 서울 | Degree Level | 대졸이상 |
Career Level | [부장급][차장급] | ||
No. of Recruitment | 1 | ||
Salary | 협의 | ||
Required Document | 영문이력서 | ||
Others | - 원서 마감후 1차(서류) 합격자에 한하여 개별연락 - 제출된 서류는 일체 반환하지 않습니다. - 해외여행에 결격 사유가 없는 자 - 이력서에 연락처, 희망연봉 게재 |
Contact/Inquiry | 이성숙 / 전무이사 02-6281- 5025 alysha@nterway.com |
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