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※ This position opening has been closed If you have any inquiry, please contact the consultant directly for more information. |
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| :: CRM Manaer :: | |
| Company Introduction | 외국계 유명 패션 회사 |
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| Job Description | 1. CRM Data Management - Provide weekly & Monthly CRM data capture rate with store & all functions. - Closely monitoring & Analyze the customer data base to expand new VIP pool & in crease customer engagement. 2. CRM Campaign Management - Plan & Manage CRM KAKAO TALK/ MMS Campaign in collaboration with HQ CRM, ECOM, MKT team. - Deliver Campaign and provide the insightful feedback to improve the campaign results. 3. CRM System Deployment & Training - Lead new CRM system implementation and manage the system adaptation via in-s tore training on a regular basis. - Closely work with HQ CRM team to make sure that the system is working properly an d report the issue. - Manage new SFMC system in 1H with HQ CRM & CRM vendors. 4. Develop Loyalty & Gifting Program - Launch New Birthday Program Launch to enhance customer experience & loyalty. - Manage & Plan gift program / local production and distribution for retail, marketing, eCommerce. - Consolidate the feedback & results from each Store to improve the gifting program throughout the year. 5. In-store Activation - Implement global events and activities for local markets (e.g. 20th anniversary / new collection launch activities) - Develop new customer program to drive traffic & increase brand awareness and customer engagement in collaboration with other brands. |
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| Job Requirement | - Over 5 years of experience in CRM (ideally in fashion retail industry) - Proficiency both in English and Korean - Excellent communication skills both verbal and written - Ability to work collaboratively across complex environments, internally and at the client - Ability to be multitasking in a fast-paced environment |
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| Location | 서울 | Degree Level | 대졸이상 |
| Career Level | [차장급][과장급] | ||
| No. of Recruitment | 1 | ||
| Salary | 협의 | ||
| Required Document | 이력서 및 경력기술서 | ||
| Others | - 원서 마감후 1차(서류) 합격자에 한하여 개별연락 - 제출된 서류는 일체 반환하지 않습니다. - 해외여행에 결격 사유가 없는 자 - 이력서에 연락처, 희망연봉 게재 |
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| Contact/Inquiry | 이성숙 / 전무이사 02-6281- 5025 alysha@nterway.com |
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