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※ This position opening has been closed If you have any inquiry, please contact the consultant directly for more information. |
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| :: Training Manager(차장급 이상~) :: | |
| Company Introduction | 외국계 유명 Jewelry 회사 |
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| Job Description | • Work with the General Manager and HQ/regional training team to create a local training plan that supports the global strategy and ensures that the highest levels of client service are delivered within each store. • Deliver “Brand way” of training program for all new employees ensuring they understand the company culture, mansion DNA, service standards and product details. • Work with the HQ/regional training manager to design and deliver all global training programs and processes as relevant. • Develop on the job coaching for retail teams and store managers to ensure that all training delivered is embedded into the daily practice within stores. • Work with the HQ/regional training manager to develop and implement employee communication tools – including any e-learning, regular newsletters and any other training tools • Work with the local merchandizer to ensure that all retail teams are fully trained on all products. • With the general manager, identify training needs for each store, for each staff levels and design relevant processes and training activities to enhance the retail performance. • Plan, manage and track mystery shopper results, identify local themes and design accordingly, implement on-job and off-job training as necessary to strengthen performance. • Encourage the sharing of best practice within the country by working with the Boutique managers to identify and coordinate opportunities for retail team and managers to have cross-store experiences. • Optimize costs by managing training budget. • Maintain strong levels of knowledge of competitor training and retail/consumer trends • Periodically market visit to closely monitor retail performance in training perspective |
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| Job Requirement | • Degree holder • Minimum 5 years’ experience in training or L&D area with successful track record, preferably gained from high end luxury retail industry • Good command of written and spoken English • Strong passion for people development and client service excellence • Strong presentation and communication skill • Organized and work independently with minimal supervision • Excellent leadership, sales & luxury skills with proven track record • Excellent interpersonal skills • Strong feedback skills • Coaching principles and practices • Possesses an innovative mindset |
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| Location | 서울 | Degree Level | 대졸이상 |
| Career Level | [차장급][과장급] | ||
| No. of Recruitment | 1 | ||
| Salary | 협의 | ||
| Required Document | 영문이력서 | ||
| Others | - 원서 마감후 1차(서류) 합격자에 한하여 개별연락 - 제출된 서류는 일체 반환하지 않습니다. - 해외여행에 결격 사유가 없는 자 - 이력서에 연락처, 희망연봉 게재 |
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| Contact/Inquiry | 이성숙 / 전무이사 02-6281- 5025 alysha@nterway.com |
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