|
※ This position opening has been closed If you have any inquiry, please contact the consultant directly for more information. |
|
| :: CRM Executive :: | |
| Company Introduction | 외국계 유명 쥬얼리 회사 |
|---|---|
| Job Description | • Support Retail Manager and General Manager in the development of the Customer data analysis and Utilization, Managing Store Event, Handling Customer service and After Service. • Provide weekly & Monthly CRM data capture rate with store and all functions. • Plan & Execute the pre-and post- in store event. • Reporting Customer traffic & Market trends update and analysis on competitor’s project specially in-store event. • Collecting and Reporting sales strategy plan from stores on a monthly basis. • Managing in boutique’s event and communicate with boutique staff and coordinate subsequent necessary support. • Plan & Execute CRM programs with promotions. (i.e., Department store promotion) • Journeys to enhance customer experience. • Brand Image Management : Monitor & Follow up for counterfeit and/or trademark related issues and/or reports. • Customer Service Management : Monitor & Follow-up customers' claims and effectively communicate with relevant parties (Customer insurance, Product, CCC, Dept. stores etc.). • After Service Management : Managing After Service progress and handling. • Ad hoc tasks or projects as assigned. |
||
|---|---|---|---|
| Job Requirement | Academic / Professional Qualifications • University degree or same level Work Experience • At least 3 ~ 5 years of relevant experience. • Experience in luxury retail industry. (Preferred) Required Competencies • Ability to plan, manage multi tasks simultaneously with superior time-management skills. • Interpersonal and problem-solving skills. • Excellent communication skills to fit with all internal departments and clients. • Proficiency in written and spoken English language. • Advanced knowledge of MS office software. |
||
| Location | 서울 | Degree Level | 대졸이상 |
| Career Level | [대리급][사원급] | ||
| No. of Recruitment | 1 | ||
| Salary | 협의 | ||
| Required Document | 영문이력서 | ||
| Others | - 원서 마감후 1차(서류) 합격자에 한하여 개별연락 - 제출된 서류는 일체 반환하지 않습니다. - 해외여행에 결격 사유가 없는 자 - 이력서에 연락처, 희망연봉 게재 |
||
| Contact/Inquiry | 박지수 / 컨설턴트 02-6281- 5059 suepark@nterway.com |
|---|
