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※ This position opening has been closed If you have any inquiry, please contact the consultant directly for more information. |
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| :: Field Coach :: | |
| Company Introduction | 글로벌 명품 유통사 |
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| Job Description | 1) Field coaching at boutique of staff’s practice based on reality focusing on selling & other soft skills - After conducting soft skill training (service, clienteling, CS…), field coach has follow-up session by individually or small group to hear participant’s feedback, improvement/challenges. And if need further development, will set action plan for future coaching session. - Coach to enhance client experience through utilization existing tools, develop new contents and improved knowledge. - Design coaching courses, coaching material and tools as role-play activities, case studies, gather best practices. - Inspire team to extend thinking and learn by sharing the best practices. 2) Monitor progress & lead the development - To company provide suitable development path to team, identify success factor, key development area by staffs and training needs. - Provides superior guidance, mentoring, coaching and feedback for the Sales Associates to strengthen their overall sales performance - Support staffs to achieve their KPIs with progress monitoring & providing positive motivation. - Maintain database of talent development path and conduct one-on-one performance reviews with the Sales Associates. - Ensures coachings are completed in a fair and timely manner. 3) Assist / Follow up Maison’s key trainings for boutique staffs by the level of knowledge & occasion - Assist to conduct induction programs for newcomers 2 times a year. In charge of ensure the staffs’ soft-landing in terms of Maison & its creations knowledge 3 months after training. - Conducts exercise sessions for new and current sales employees. - Stay up-to-date with the market trends and demands of a luxury market. - Collaborates with others to enhance training efficiency & provide better learning & development tools to team. - General support for training events. |
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| Job Requirement | - In 3-10 yrs work experience as a Field Coach, Trainer or similar role in luxury hospitality industry. - Familiarity with role-playing activities & giving constructive feedback. - Behavioural competencies: excellent interpersonal skills, reliable and independent, positive attitude, presentable, team player. - Additional training certification is a plus - Language: fluent in English (verbal & written) |
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| Location | 서울 | Degree Level | 대졸이상 |
| Career Level | [과장급][대리급] | ||
| No. of Recruitment | 1 | ||
| Salary | 협의 | ||
| Required Document | 이력서 및 경력 기술서(영문) | ||
| Others | - 원서 마감후 1차(서류) 합격자에 한하여 개별연락 - 제출된 서류는 일체 반환하지 않습니다. - 해외여행에 결격 사유가 없는 자 - 이력서에 연락처, 희망연봉 게재 |
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| Contact/Inquiry | 이성숙 / 전무이사 02-6281- 5025 alysha@nterway.com |
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