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※ This position opening has been closed If you have any inquiry, please contact the consultant directly for more information. |
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| :: Client Development and CRM (과/차장급) :: | |
| Company Introduction | 글로벌 모던 럭셔리 브랜드 |
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| Job Description | [Sales Promotion] -Responsible for planning and execution of store/customer events, direct marketing, area promotion, catalog/direct mailing programs and other sales promotion activities to drive sales and traffic -Monitor and analyze sales promotion results to determine cost effectiveness and future promotions -Manage and continue to improve the process for execution of sales promotion with strategic business partners such as Field/Stores, CRM, Merchandising and Customer Development and outside vendors to achieve maximum performance -Execute digital media campaign to activate e.Com site [Client Development] -Drive a strong clienteling culture and build skills in stores. Partner with Training and Retail to sustain mindset; reinforce thru Store Managers and on-going team coaching. -Maximize in-store customer data collection and drive enhancements to the in-store digital clienteling platform and roll out changes to the network in close partnership with IT and Retail Operations -Lead retail customer initiatives (Top/Loyal Customer Promotion and Engagement Program) and partner cross-functionally to cultivate omni-channel clienteling efforts in retail sales team -Drive global and local initiatives to get to know our best customers at every level and nurture both existing top customers and new high potential customers -Optimize local deployment of top loyal customers treatments (Gifting, Anniversaries) -Manage reporting against key client development KPIs (i.e., top and new high potential client retention and sales growth, performance of key initiatives) -Generate regular CRM report for data driven client journey approach |
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| Job Requirement | - Bachelor’s degree or equivalent experience - 4+ years customer engagement/development experience in Owned & Operated Brand Retail, Luxury Brand, and Hotel industries - Strong teamwork, interpersonal, and communication skills - Effective written and verbal communication and presentation skills - Strong analytical skills and come up with new ideas and suggestions from these results - Ability to implement strategies, monitor progress, and make necessary adjustments to achieve objectives - Ability to interact with all levels of employees - Strong organizational/collaboration skills and ability to multi-task projects in a dynamic, fast paced environment with shifting priorities - Working with a global team may mean occasional early or late meetings |
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| Location | 서울|서울 | Degree Level | 대졸이상 |
| Career Level | [과장급] | ||
| No. of Recruitment | 1 | ||
| Salary | 협의 | ||
| Required Document | 영문이력서_경력기술서(이력서내기재)/워드파일 형식 | ||
| Others | - 원서 마감후 1차(서류) 합격자에 한하여 개별연락 - 제출된 서류는 일체 반환하지 않습니다. - 해외여행에 결격 사유가 없는 자 - 이력서에 연락처, 희망연봉 게재 |
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| Contact/Inquiry | 김지연 / 상무이사 02-6281- 5010 katk@nterway.com |
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