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※ This position opening has been closed If you have any inquiry, please contact the consultant directly for more information. |
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| :: CRM :: | |
| Company Introduction | 외국계 유명 명품 회사 |
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| Job Description | • Client Engagement thru strong clienteling calendar (International, external & in-store events) • Drive local sales, continue to reinforce brand positioning and desirability, deliver outstanding luxury brand client experience through events & experience • Work closely with events team to implement and organize events and in-store actions within guidelines and defined budget • Build & animate clienteling calendar with retail, store managers and merch teams • Understand store specific clienteling needs and challenges, be able to tailor tools/animations support accordingly, deliver in store clienteling activities calendar • Ensure attendance of right profiles for each event, work closely with retail / store managers • Map & define specific animation formats for specific clienteles • Evaluate effectiveness of each event and send post event evaluations to all relevant parties including HQ in a timely manner, follow-up on event ROI • Monitor the in-store budget usage, support retail with personalized client actions, giftings and money cannot buy experiences • Prepare clienteling budget forecast, ensure proper follow up of expenses & respect of budget • Explore new partnerships on client acquisition and bring new lifestyle experiences to our clients • Explore new partners on local client recruitment • Reinforce collaboration with department stores clienteling teams to ensure the continual recruitment of high potential customers. • Provide money cannot buy experience offerings to top clients through partners and networks |
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| Job Requirement | • Degree holder with at least 5+ years experience in CRM management, preferably in luxury market. • Strong PC skills in various MS Office applications • Excellent communication and presentation skills, with excellent fluency in spoken and written English. • Customer focus, strategic thinking, excellent people skill, business acumen, analytical ability, problem solving, planning and organizing skill. • Outgoing and friendly, assertive, positive service attitude & teamwork and action oriented |
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| Location | 서울 | Degree Level | 대졸이상 |
| Career Level | [차장급][과장급] | ||
| No. of Recruitment | 1 | ||
| Salary | 협의 | ||
| Required Document | 영문 이력서 | ||
| Others | - 원서 마감후 1차(서류) 합격자에 한하여 개별연락 - 제출된 서류는 일체 반환하지 않습니다. - 해외여행에 결격 사유가 없는 자 - 이력서에 연락처, 희망연봉 게재 |
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| Contact/Inquiry | 이성숙 / 전무이사 02-6281- 5025 alysha@nterway.com |
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