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※ This position opening has been closed If you have any inquiry, please contact the consultant directly for more information. |
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| :: E-Commerce Operations Manager :: | |
| Company Introduction | 해외 럭셔리 브랜드사 |
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| Job Description | - Develop and take full responsible for KPIs related to operation performance - Manage the full implementation of B2C services to achieve the commercial targets - Manage 3PL and delivery partners to provide quality service and agreed KPIs - Oversee facility and account manager at the 3PL and closely interface with the eCommerce team. - Managing and developing forecasts on volume, seasonality, and commercial event to prevent any capacity and materials shortage issues regarding 3PL - Managing and developing technical functions by collaborating with the related department in local/region/HQ - Improve the current system and implement a new system that helps increase operational efficiency, OMS, WMS,BI systems - Manage payment gateway and monitor service level to provide the best payment experience to local customers. - Work with internal and external stakeholders to ensure a smooth process of payment, order fulfillment, packaging, delivery and after-service. - Work closely with Client Services Center to support any customer requests - Regular reports on KPIs, stock availability, sales, and customer to identify opportunities - Reported by 2 members of operation and show strong leadership skills to build a strong performing team. |
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| Job Requirement | - BA/BS degree with Supply Chain, Engineering, Logistics, Technology, Operations, or related experience - Fashion/retail/luxury brand background is an advantage - Over 10 years of experience in e-Commerce and operations with a sound working knowledge of material handling procedures and related systems (WMS, POS, OMS) - Strong Comprehensive knowledge of E-business and related matters - Strong Comprehensive knowledge of warehouse operation function and inventory, experience with 3PL management is preferred - Knowledge and experience of payment gateway service and mobile payment is preferred - Proficient in all Microsoft Office Products including MS Word and advanced proficiency in Excel - Strong management experience, analytical skill, and process management - Ability to work in a complex and multicultural environment - Able to communicate both in Korean and English - Commercial acumen to drive sales - Leadership and coaching skills to manage a team |
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| Location | 서울 | Degree Level | 대졸이상 |
| Career Level | [부장급][차장급] | ||
| No. of Recruitment | 1 | ||
| Salary | 협의 | ||
| Required Document | 이력서 및 경력기술서 | ||
| Others | - 원서 마감후 1차(서류) 합격자에 한하여 개별연락 - 제출된 서류는 일체 반환하지 않습니다. - 해외여행에 결격 사유가 없는 자 - 이력서에 연락처, 희망연봉 게재 |
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| Contact/Inquiry | 이성숙 / 전무이사 02-6281- 5025 alysha@nterway.com |
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