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※ This position opening has been closed If you have any inquiry, please contact the consultant directly for more information. |
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| :: Retail Operation Executive :: | |
| Company Introduction | 글로벌 명품 유통사 |
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| Job Description | 1) Retail Operation/ Boutique Projects Support (60%) - Actively support to roll-out all Retail Operation/Boutique Projects (KRONOS, RDV, RFID, e-Card, My POS, Traffic Counting, SAP) - Support BTQ/Maison implementation of project incl. a local market test, a vendor searching, preparation and conducting in-BTQ training, collecting feedback from BTQs and sharing the best practice - Monitoring of all projects implemented (Usage analysis, develop action plan to promote) and make sure the update or maintain the new process/guideline of projects shared with BTQs & Maison - Share feedback and suggestion of modification based on the local needs and local environmental situation to local and Regional Retail Manager - Build new operational process if needed for the implementation of new projects 2) Customer Service (40%) - Support the adaption of CS tools in the boutiques - Support with roll out and provide the feedback on CS projects (such as pick up & delivery) and tools - Provide support to boutiques on daily CS inquiries, issues and liaise with Richemont CS and/or VCA - Regional CS team for support as needed to resolve the issue. - Regular meeting w/Regional CS team, Richemont CS to share best practices, local status and so on |
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| Job Requirement | - University graduate - Experience: at least 3-5 years of experience in luxury retail or equivalent - Proficiency with MS office software incl. Excel and PowerPoint and other retail program incl. SAP - A team player with service mind-set - Good English communication skill |
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| Location | 서울 | Degree Level | 대졸이상 |
| Career Level | [대리급][사원급] | ||
| No. of Recruitment | 1 | ||
| Salary | 협의 | ||
| Required Document | 영문이력서 | ||
| Others | - 원서 마감후 1차(서류) 합격자에 한하여 개별연락 - 제출된 서류는 일체 반환하지 않습니다. - 해외여행에 결격 사유가 없는 자 - 이력서에 연락처, 희망연봉 게재 |
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| Contact/Inquiry | 박지수 / 컨설턴트 02-6281- 5059 suepark@nterway.com |
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