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※ This position opening has been closed If you have any inquiry, please contact the consultant directly for more information. |
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| :: Retail Training Manager (6년~ 과차장급) :: | |
| Company Introduction | 외국계 유명 신발 회사 |
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| Job Description | -Design, develop and conduct training programs for store staff including service/product training, selling technique, daily operating procedures, complaint handling -Develop the annual and seasonal training calendar to identify priorities, reach and training frequency -Act as a field coach to the store staff to train their selling techniques in order to provide excellent service to customers, and evaluate training effectiveness through regular visits -Participate in the design of training programs to skills enhancement, performance improvement and employee development, etc. -Manager on-boarding and orientation training for new join store staff -Prepare and maintain training course materials; ensure training materials and information are always up-to-date and available -Work with vendors to facilitate programs like Mystery Shopping Program and team building to enhance service standard -Analyse business performance with sales data and conversion rate, and collaborate with Retail Manager and Store Managers to understand where effective training can make a positive impact -Prepare regular reports evaluate the training results and effectiveness and recommend program changes to enhance staff performance and sales capabilities -Partner closely with Retail Operations, Marketing and Merchandising to ensure projects are meeting customer expectations and carried out smoothly |
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| Job Requirement | -Bachelor Degree in any discipline -At least 6 years of retail training experience gained from retail industry (footwear/ fashion apparel field preferred) -Demonstrate good understanding of retail landscape and be comfortable with the dynamic business environment ;possess good knowledge of store operations and retail systems -Exceptional communication and interpersonal skills -Excellent facilitation and presentation skills -Strong commercial acumen, able to confidently analyse sales data and driven by KPI’s -Positive attitude, open-minded, not afraid to take initiatives -Proficiency with the Microsoft Office suite (Excel, PowerPoint, Word, Outlook) -Excellent command of written and spoken English and Korean |
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| Location | 서울|서울 | Degree Level | 대졸이상 |
| Career Level | [차장급][과장급] | ||
| No. of Recruitment | 1 | ||
| Salary | 협의 | ||
| Required Document | 국문& 영문 상세이력서(MS-Word) | ||
| Others | - 원서 마감후 1차(서류) 합격자에 한하여 개별연락 - 제출된 서류는 일체 반환하지 않습니다. - 해외여행에 결격 사유가 없는 자 - 이력서에 연락처, 희망연봉 게재 |
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| Contact/Inquiry | 방현옥 / 상무이사 02-6281- 5088 bho@nterway.com |
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