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※ This position opening has been closed If you have any inquiry, please contact the consultant directly for more information. |
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| :: Client Development Manager :: | |
| Company Introduction | 글로벌 명품 유통사 |
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| Job Description | Key responsibility 1: CRM Programs - Ensure implementation and management of Client loyalty programs and measure the result, ROI (CRM Calendar/in-store Boutique event, Gifting program and so on) - Lead and prepare VIP Event program(local/overseas), collaboration with HQ/Region for implementation - Manage Top Clients of the Maison, collaboration together with boutique managers for bespoke/private programs, especially focus on how to drive TOP Clients to Flagship store - Measure CRM activities impact, analyze the results of campaigns/Client events & treatments and discuss with management to make sure better performance - Collaboration with Communication team for CRM related budget Key responsibility 2: Client Service - Ensure high level of client service, especially focusing on Client Barometer result to monitor, improve boutique experience consistently - Upgrade the boutique refreshment/gifting within HQ/Regional guidelines Key responsibility 3: Client Data Management & Intelligence - Ensure enrichment, growth, cleanliness and integrity of local CRM database - Provide the regular CRM Dashboard/Report/Data analysis to the Management - Regular communication with Boutiques to make sure client database capture/accuracy |
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| Job Requirement | - At least 10-12 years of professional experience related to CRM (Luxury Jewelry and Watch, Fashion will be plus) - English fluent - Excellent communication, analytical and organizational skills - Pro-active approach to tasks and ability to manage several projects simultaneously and timely - Result-oriented - Team player |
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| Location | 서울 | Degree Level | 대졸이상 |
| Career Level | [부장급][차장급] | ||
| No. of Recruitment | 1 | ||
| Salary | 협의 | ||
| Required Document | 영문이력서 | ||
| Others | - 원서 마감후 1차(서류) 합격자에 한하여 개별연락 - 제출된 서류는 일체 반환하지 않습니다. - 해외여행에 결격 사유가 없는 자 - 이력서에 연락처, 희망연봉 게재 |
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| Contact/Inquiry | 박지수 / 컨설턴트 02-6281- 5059 suepark@nterway.com |
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