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※ This position opening has been closed If you have any inquiry, please contact the consultant directly for more information. |
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| :: CX Operation Lead(Senior Marketing Specialist)_과장급 :: | |
| Company Introduction | 글로벌 유명 패션 그룹사 |
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| Job Description | • Create conditions to enable performance of teams and individuals • Identify and develop talents in order to build (future) organisation and diverse team • Strengthen team and foster collaboration • Responsible for resources & cross team collaboration to get ultimate effect towards the customers. Prioritize actions for team based on what has the biggest impact on customer while keeping a balanced workload in the team. • Responsible for cross functional teamwork with Regional Production Hub • Drives initiatives to improve processes and way of working for the team’s area of responsibilities • Responsible for leading complex projects at Sales Market level and supporting team in strategic projects and decisions • Sign off project assignments and follow up with project team to ensure project deliverables deliver on goals, brief, budget and on time • Support project team with negotiations of external talent connected to the strategic projects • Keep local markets and stakeholders informed about the project and deliverables • Set, follow up and report on KPIs and objectives connected to project responsibility, showing the connection to added customer value and selling when possible • Supports the team by planning, forecasting and signing off on budgets within the team • Manage and optimize project budget with a cost-conscious mindset to maximize business value • Reports to the Head of Customer Activation • Is a part of the daily operations check in team where fast actions and decisions are made and prioritized • Close collaboration with E-commerce team, Store team, Media specialists and Regional Production Hub |
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| Job Requirement | • Marketing degree, Project Management certified or equivalent, or else, +7 years’ experience from managing roles, agency or client side • Knowledge of all disciplines within marketing and communications • Customer-centric approach and ability deliver to omni channel solutions • Great communication and team collaboration skills • Organizational skills with high attention to detail • Capacity to manage multiple projects and deliverables simultaneously • Familiarity with relevant production management software and common communications tools • Ability to lead and align cross-functional teams to deliver on shared goals • High level of English and strong in local language, both spoken and written • Fluent in Microsoft office – word, excel and power point • Previous experience from managing teams including leading other leaders in a retail environment is a given • Proven track record of delivering strategies and solutions that drive business results • Knowledge of setting and following up KPI’s and budgets to demonstrate return of investment • Experienced buyer of media and talent services |
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| Location | 서울|서울 | Degree Level | 대졸이상 |
| Career Level | [과장급][협의] | ||
| No. of Recruitment | 1 | ||
| Salary | 협의 | ||
| Required Document | 영문이력서_경력기술서(이력서내기재)/워드파일 형식 | ||
| Others | - 원서 마감후 1차(서류) 합격자에 한하여 개별연락 - 제출된 서류는 일체 반환하지 않습니다. - 해외여행에 결격 사유가 없는 자 - 이력서에 연락처, 희망연봉 게재 |
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| Contact/Inquiry | 김지연 / 상무이사 02-6281- 5010 katk@nterway.com |
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