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※ This position opening has been closed If you have any inquiry, please contact the consultant directly for more information. |
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| :: CRM(Specialist~Assistant) :: | |
| Company Introduction | 이태리 명품 회사 |
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| Job Description | Report and Analysis: • Perform client analysis in providing key insight to enhance the business • Support the CRM in providing relevant reports for Business Review/ Commercial Meeting / Budget planning etc. • Compile and modify HQ report under CRM manager's revision • Support CRM manager in follow up clientele focuses and trackers • Conduct post-campaign analysis for continuous improvement on client contact strategy Client Data Management: • Client information update (Name, contact, address, store/SA competency correction or reassignment) • Extract and share client data upon request by stores • Support regular data cleansing and client portfolio management activities, such as client duplication management with Check & Merge Clienteling strategies and operations:trong> • Coordinate clienteling assets, adapt clienteling message templates to ensure the tone of voice and seamless communication including customer communication plan by monthly basis • Assist in the implementation of activity plans in upgrading high potential clients • New collection message development & target settings for 1:1 & Newsletter. • SS/FW catalogue order and distribution to stores • Customer card maintenance with NEW CLIENTS VIC Delightings: • Coordinate giftings for VIC’s special occasion(Birthday, Anniversary, Birth…) • Coordinate with HQ on special holiday celebration giftings/campaign (Lunar New Year, Korean Thanksgiving, Year-End Holiday) • Support in initiation VIC and ad hoc clientele actions Training and support: • Act as an ambassador for My Touch, share best practice, provide training to ensure efficient usage • Support to CRM Manger in managing induction training and training materials Others: • Handling the distribution of eDM and MMS • Administrative support including monthly expense submission and document filings |
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| Job Requirement | • Degree holder in Marketing, Business Management or related discipline; • At least 3 years' of relevant experience in CRM, retail marketing preferably from luxury industry • Experience with CRM Software such as Salesforce or SAP would be a plus • Strong numeric sense and strategic analytical skills • Attention in details and well-organized • Creative mindset with excellent communications skills • Excellent command of both written and spoken English. • Well organize & capable to work multi-task in fast-pace workplace • Ability to work across functionally with other teams |
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| Location | 서울 | Degree Level | 대졸이상 |
| Career Level | [과장급][대리급] | ||
| No. of Recruitment | 1 | ||
| Salary | 협의 | ||
| Required Document | 이력서 및 경력기술서(영문) | ||
| Others | - 원서 마감후 1차(서류) 합격자에 한하여 개별연락 - 제출된 서류는 일체 반환하지 않습니다. - 해외여행에 결격 사유가 없는 자 - 이력서에 연락처, 희망연봉 게재 |
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| Contact/Inquiry | 이성숙 / 전무이사 02-6281- 5025 alysha@nterway.com |
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