|
※ This position opening has been closed If you have any inquiry, please contact the consultant directly for more information. |
|
| :: Assistant Manager, Client Development and CRM :: | |
| Company Introduction | 글로벌 모던 럭셔리 브랜드 |
|---|---|
| Job Description | CRM • Generate monthly CRM report, monitor performance and initiate CRM campaigns to achieve given targets • Partner with out-source customer database agency to generate strategic target customer list upon new product or campaign launch • Maximize in-store customer data collection and drive enhancements to the in-store digital clienteling platform and roll out changes to the network in close partnership with IT and Retail Operations Clienteling • Lead client communication (Image assets management, store light box, LMS, signage, etc.) • Partner with department stores to cultivate new customers • Lead VIP Program to improved customer retention and loyalty (eg. VIP voucher) • Design client journey to enrich brand experience • Optimize local deployment of top loyal customers treatments (in-store hospitality, gifting, anniversaries) • Develop clienteling support tools for retail activations (eg. e-vite, F&B, gift, look book, order sheet, etc) Omni-channel experience • Lead chatbot service partnering with E.com to reinforce cross channel customer experience • Participate in store KOL program, and incubating the community |
||
|---|---|---|---|
| Job Requirement | - Bachelor’s degree or equivalent experience - 4+ years customer engagement/development experience in Owned & Operated Brand Retail, FMCG, Fashion, Watch, Jewelry, F&B, etc. - Strong analytical skills and come up with new ideas and suggestions from these results - Having sense of fashion, trend, retail, and marketing - Strong teamwork, interpersonal, and communication skills - Effective written and verbal communication and presentation skills - Ability to implement strategies, monitor progress, and make necessary adjustments to achieve objectives - Ability to interact with all levels of employees - Strong organizational/collaboration skills and ability to multi-task projects in a dynamic, fast paced environment with shifting priorities - Working with a global team may mean occasional early or late meetings |
||
| Location | 서울 | Degree Level | 대졸이상 |
| Career Level | [과장급][대리급] | ||
| No. of Recruitment | 1 | ||
| Salary | 협의 | ||
| Required Document | 영문이력서 | ||
| Others | - 원서 마감후 1차(서류) 합격자에 한하여 개별연락 - 제출된 서류는 일체 반환하지 않습니다. - 해외여행에 결격 사유가 없는 자 - 이력서에 연락처, 희망연봉 게재 |
||
| Contact/Inquiry | 박지수 / 컨설턴트 02-6281- 5059 suepark@nterway.com |
|---|
