| :: e-Commerce Sr. Executive ~ Assistant Manager :: | |
| Company Introduction | 외국계 High-End 주얼리 명품 회사 |
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| Job Description | 1. e-Commerce Operations • Lead the operations for seamless end-to-end client experience by ensuring daily e-commerce operations, ensuring product information/price accuracy, stable functionalities on .COM and relevant systems and inventory availability. • Monitor KPI’s (traffic, conversion, bounce rate, AUR, etc.) to continuously improve site functionality. • Identify and resolve technical issues, collaborating with IT and platform teams. • Develop e-commerce / client toolkits to enhance sales opportunities. • Optimize order processing, shipping, and returns in collaboration with Distribution Center & Client Care Center 2. e-merchandising & Site Optimization • Manage the e-com channel product assortments, product launches, and promotional strategies to maximize conversion and sales. • Lead e-merchandising operations and optimize product display, navigations, and search results to improve discoverability. • Orchestrate new product launches and align site content with brand identity and commercial objectives, aligning with global and local stakeholders. 3. e-commerce Projects and Enhancements • Lead and support e-commerce roadmap and initiatives, including e-com solution enhancements, UX improvements, and technology integrations by monitoring risk assessment and deployment, implementation, and change management. • Responsible for local e-com order lifecycle enhancement by actively leading/supporting relevant projects (e.g. Commerce Cloud, payment, checkout journey, e-merchandising logic etc.) • Ensure e-com stabilization by conducting UATs for system launches and releases in collaborations with global and local Omni & IT partners. 4. Business Strategy & Analysis • Analyze sales trends, customer behavior to provide actionable insights. • Support forecasting, budgeting, and inventory planning to ensure efficient resource allocation. • Create reports and presentations to evaluate KPIs including sales, conversion and return rate |
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| Job Requirement | [Required] • BA/BS degree or equivalent required • 7+ years’ experience in e-commerce operations, and project management • Strong expertise in e-merchandising, digital operations, project management, and business strategy • Experience in e-commerce platform operations, preferably Salesforce Commerce Cloud • Knowledge of technical architecture and e-com platforms and implementing new features in related systems. (Salesforce, OMS, PIM, etc) • Agile and flexible for release, launch, critical issue timings for e-Commerce operations working with different time zones • Fluent in spoken / written English, with strong communication & negotiation skills • Excellent MS Office skills, especially excel • Highly organized and detail-oriented [Preferred] • Working experience in global organization • Luxury industry experience preferred • Experience in using Algolia |
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| Location | 서울 | Degree Level | 대졸이상 |
| Career Level | [차장급][과장급] | ||
| No. of Recruitment | 1 | ||
| Salary | 업계최고대우 | ||
| Required Document | 영어 이력서 | ||
| Others | - 원서 마감후 1차(서류) 합격자에 한하여 개별연락 - 해외여행에 결격 사유가 없는 자 - 이력서에 연락처, 희망연봉 게재 |
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| Contact/Inquiry | 남정아 / 이사 02-6281- 5009 janam@nterway.com |
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