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※ This position opening has been closed If you have any inquiry, please contact the consultant directly for more information. |
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| :: Customer Service Engineer :: | |
| Company Introduction | A Global Electronic Company |
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| Job Description | • Communicate with customers and HQ for Mass Production quality issues • RMA request for all defective parts within warranty period • Control and manage customer line defect return rate • Verify field failure and collect Failure Analysis Report from HQ to provide for the customer • Conduct regular quality meeting with customers • Identify quality problems, create solutions, and effectively communicate with internal and external teams • Maintain quality tracking record and documenting it • Comply with the Company’s policy and procedures • Other duties as assigned |
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| Job Requirement | - Bachelor degree (Business or Engineering preferred) - 2+ yrs experience of customer service field - Bilingual (English and Korean) - Planning and presentation skills |
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| Location | California(CA) | Degree Level | All education levels |
| Career Level | [Assistant Manager][Staff/Entry] | ||
| No. of Recruitment | 1 | ||
| Salary | negotiable | ||
| Required Document | Resume | ||
| Others | |||
| Contact/Inquiry | Executive Director Peter Yoo / 213-383-2334~5 peter@nterway.com |
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